Last updated: 10/19/2021
We may provide additional privacy notices to individuals at the time we collect their information. For example, we provide a specific privacy notice to clinical trial participants that describe our privacy practices in connection with conducting clinical trials. This type of an “in-time” notice will govern how we may process the information you provide at that time.
100 Campus Drive
Florham Park, NJ 07932
Attn: Privacy Office
A Note About Children. We do not intentionally gather Personal Data from visitors who are under the age of 13. If we discover that a child under 13 has submitted Personal Data to Phathom, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at email@example.com
3. Investors. You may provide information to us when visiting the Investors & Media page of our corporate website, such as your name and contact information. We use this information to communicate with you and respond to your requests, to operate our website, to comply with law and for other compliance, fraud prevention, and safety purposes. We may share this information with our affiliates, service providers, and professional advisors, to comply with law, for compliance, protection and safety, and in the event of a business transfer, each as explained below.
4. A Note to Users Outside of the United States. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding the processing of Personal Data may be less protective than the laws in your country. By providing your data, you consent to such processing and transfer.
5. Whose Personal Information We Collect
We may collect personal information about:
- Clinical trial participants, patients, or patients’ family members
- Physicians and other health care professionals, including clinical trial investigators, researchers, and pharmacists
- Representatives of businesses with which we engage
- Job applicants, investors, website visitors and other individuals who interact with us, including through social media
6. How We Collect Personal Information
We may collect personal information from various sources, such as:
- Directly from individuals
- Through our websites and social media platforms
- From contract research organizations and clinical trial sites
- From government agencies or public records
- From industry and patient groups and associations
- From our third-party service providers who may collect information on our behalf
- From other third parties (e.g., business contact information that we may acquire from data brokers)
7. Types of Data We Collect. “Personal Data” means data that, by itself, allows someone to identify or contact you as an individual, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that does not, by itself, permit the identification of individual persons and that is not associated with or linked to Personal Data.
We may collect the following types of data:
- Contact information (personal and business), such as your name, address, phone number, email address and any other information you provide to us
- Health and medical information, such as medical insurance details, information about physical health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history, and medications an individual may take, including the dosage, timing, and frequency that we collect in connection with managing clinical trials, conducting research, providing patient support programs and tracking adverse event reports
- Demographic information, such as date of birth, age, gender and marital status
- Correspondence and other information you provide to us, including in emails, on phone calls, and in market research surveys
- Professional credentials, educational and professional history and institutional affiliations
- Engagement information, such as information about the programs and activities in which you have participated, your prescribing of our products, your use of our products and the agreements you have executed with us
- Publicly available information, including comments describing support for and experience with Phathom products and information that you or others publish on social media, testimonials, blogs or other forums, such as tweets, comments, photographs, or video or audio content
- Information Collected via Technology.
- Information Collected by Our Servers. To make our websites more useful to you, our servers (which may be hosted by a third-party service provider) may collect information from your computer or device, including but not limited to:
- The date and time of your visit and the web pages, content, and advertisements you view and links you click on while navigating within our websites;
- Information about the type of content accessed via our websites;
- The site you visited before and after visiting our websites;
- Your Internet Protocol (IP) address (a numerical address assigned to your computer by your Internet service provider so that other computers connected to the Internet can communicate with your browser online) that can sometimes be used to derive your general geographic area;
- Search terms you enter on a referral site;
- Information about your device such as your device type, browser type, language, and other settings, memory capacity, plug-ins, Internet domain, advertising identifiers, TCP configuration parameters, operating system, time zone and the names, versions, and package IDs of software installed on your device; and
- Information collected through cookies and other tracking technologies (see additional descriptions of these terms below).
- Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, that are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages.
- Do Not Track. We do not currently respond to “do not track” signals from web browsers.
8. Use of Your Personal Data
For our general administrative and quality assurance purposes, including to improve our level of services.
To perform and administer clinical trials, research and product-improvement activities, including to:
- Facilitate clinical trials, research, studies, and related activities that support product improvement
- Staff and manage clinical trials, including by recruiting investigators and participants
- Track and respond to safety and product quality concerns
- Support public health initiatives, symposia, conferences, and scientific, educational and volunteer events
- Facilitate medication adherence programs
- Define and manage appropriate patient engagement activities, and patient support programs (including to provide co-pay and other financial assistance where available)
- Identify and engage thought leaders and external experts
- Award sponsorships and grants
- Attribute authorship to academic and promotional materials
To facilitate access to our products, including to provide financial support when appropriate in connection with the purchase and/or use of our products
To communicate with you about Phathom, our websites, products and services
To operate our websites, including by personalizing your experience on our websites
For compliance, fraud prevention, and safety, including as we believe necessary or appropriate to:
- Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
- Comply with regulatory monitoring and reporting obligations, such as those related to adverse events, product complaints, safety, and financial disclosures
- Protect our rights, privacy, safety or property, and/or that of you or others
To market our products and services to you. We may send you Phathom-related marketing communications. Our marketing communications may be tailored to you and your interests, and we may use your personal information to improve the content of our advertising and communications. We will not send you any marketing communication unless you consent to receive such communications from us, and you will always have the ability to opt out of such communications as described in Paragraph 11(c) below.
To create Anonymous Data. We may create Anonymous Data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by excluding information that makes the data personally identifiable to you and use and share that data for our business purposes.
(a) Third-Party Service Providers. We may share your Personal Data with third-party service providers that provide services on our behalf including, but not limited to:
- Contract research organizations and investigators
- Data storage and analytics providers, and other information technology and communications vendors
- Customer service (including our medical information line) and patient support providers (including for product quality and adverse event reporting, patient co-pay assistance, etc.)
- Product recall administration vendors
(b) Advertising partners. Our advertising partners may collect information directly from our websites for marketing purposes using cookies and other tracking technologies.
11. Your Choices Regarding Information. You have several choices regarding the use of information on our Service:
(a) Cookies. If you decide at any time that you no longer wish to accept Cookies for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the website or all functionality of the website. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided above.
(b) Google Analytics. You may prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout/.
(c) Accessing, Changing or Deleting Your Personal Data. You may request to access, change or correct inaccuracies in, or delete your Personal Data. All such requests must be made in writing and sent to firstname.lastname@example.org. If you request deletion of your Personal Data by us, we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.
12. Risk of Disclosure. No Internet transmission is ever 100% secure or error-free. More specifically, information transmitted to or from the website may not be via a secure connection. As a result, you should take particular care in deciding what information you send via our website.
13. Retention. We will retain your Personal Data as long as necessary to provide you the services offered there through and the other permitted uses specified herein, and for a reasonable transition time thereafter. We may store Anonymous Data (i.e., information that is not Personal Data) indefinitely.